Champagne Foam

Questions?

click the topic below for more information about our restaurant

Vouchers

 

Q: We have a voucher that has expired or about to expire. Is this still valid?

A: Yes, all vouchers which expired after March 2020 will be automatically extended for up to one year from 14 April 2022. 

Q: Are vouchers currently available to purchase?

A: We are not selling vouchers at this time, but we will resume this as soon as we reopen at our new location as we are in the process of updating our software. 

Our New Location

Q: We loved your old location, why are you moving?

A: When we opened in 2014 in an old hairdressers salon, it was the perfect place for us to cut our teeth on owning and operating an independent restaurant. We loved the intimacy of the small location, but it came with some big challenges - no storage or office space, and the tiny kitchen and bar made working conditions very challenging for our staff. Our plan was always to relocate one day, so when our lease expired in Spring 2021 we knew it was time to take the leap!

Q: Why has it taken so long for you to reopen? 

A: As soon as we viewed the property in early 2021 we knew it was for us. Although it was a big project, we were expecting to be open by August at the latest but due to multiple lockdowns, complex lease negotiations and a huge backlog on everything from solicitors to the supply chain we've been delayed several times. Although this was longer than we ever anticipated, we think it will be worth the wait! 

Q: What will change at your new location?

A: Most of the changes will be behind the scenes, with a larger bar and more storage and prep space in our kitchens. We will have a few additional tables, but overall the dining room will feel more spacious and less crowded than our old location. A few positive changes you may notice will be an expanded wine and menu selection, a small lounge space to enjoy a drink before dinner, a private dining room for larger groups, and step-free access so we can (finally) be wheelchair accessible.

Q: Can I book a table at your new location?

A: We have not yet reopened the diary for our Pepper Street location, but we will do so as soon as we have a confirmed date of reopening. As we have had several long delays, we don't want to disappoint anyone by running behind on having to cancel your booking. You can however book a table at our temporary pop-up location here. Thank you for your patience! 

Dietary Requirements: 

Q: I have a food allergy or intolerance, can I dine with you?

A: We take food allergies very seriously, and can accommodate most allergies or intolerances with prior notice. Please inform us of all food allergies at least 48 hours prior to your booking as not all allergens are listed on our menu. If you have a severe/complex allergy, a combination of requirements or additional questions, please speak to us directly at 01244 403040 at least 48 hours ahead of your visit. 

Q: I'm vegan or vegetarian, what are my options?

A: We offer full Vegan menu, as well as several vegetarian options on our standard menu. If you would like a vegan menu, please specify this with your server when you are seated or at the time of booking. Be mindful when ordering that we have similar vegan/vegetarian dishes so if you are in doubt about ingredients, please ask! If you have food allergies or more complex requirements, please get in touch with us at least 48 hours in advance so that we can ensure you are accommodated. 

Reservations

Q: Can I book a table at your new location?

A: We have not yet reopened the diary for our Pepper Street location, but we willl do so as soon as we have a confirmed date of reopening. As we have had several long delays, we don't want to disappoint anyone by running behind on having to cancel your booking. ou can however book a table at our temporary pop-up location here. Thank you for your patience! 

Q: Can I book a table for a large group?

A: We are currently accepting bookings for up to eight guests at our temporary pop-up. We expect to resume bookings for up to 12 guests within the coming weeks, and bookings for larger groups will be available when our large restaurant reopens. 

Q: Do you offer Private Dining?

A: We are currently unable to offer private dining, but we will have a private dining room and increased dining options when we move to Pepper Street. Bookings for this will be available after an opening date is announced.